Terms Of Use

As used in this agreement, the terms “You”, “Your”, “User” or “Customer” are synonymous, and refer to the person using the services on Taxwink platform, A “User” is a person who has registered and paid for any service on the Taxwink and from whom Taxwink has received the information necessary to provide any compliance related service to such user, and who has agreed to comply with the terms and conditions of this agreement.

Accepting the Terms

Taxwink.com is a venture of Electromus Solutions Private Limited which has been initiated with a vision to provide seamless virtual professional platform for its users. The terms & conditions stated here relates to use of services rendered by Taxwink.com to you in the form of various registration services namely GST, Company, FSSAI etc. and compliances services namely return filing, resolution filing etc. in the areas of Income Tax, GST, Companies law and other allied laws. You may not use the services until you have read this agreement, Before using the services on Taxwink platform, it is advised you to first read through this agreement and agree to terms & conditions stated herein. By creating an account on the Taxwink platform, you indicate your unconditional acceptance to this agreement. You may not accept the terms if You are below 18 years of age i.e. not eligible to enter into a binding contract. If you disagree with this agreement, you must terminate your use of the services.

Ownership

All logos, images, text, documents, photographs, audios, videos, illustrations, website design, coloring schemes and other information and content on the website is owned or licensed to Taxwink and are protected under both Indian and other applicable state laws.

Limited License to Services

Subject to this agreement, you as a user is hereby granted a limited, non-exclusive, non-transferable, revocable right to access and use the services on the Taxwink platform as per the applicable/negotiated price per service and that too after proper registration and a valid request subject to acceptance of our associate.

Trademarks

Taxwink is the registered domain name of M/s Electromus Solutions Private Limited. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Services are the property of their respective owners and may not be copied, imitated or used, in whole or in part, without the permission of the applicable trademark holder.UPI, RuPay logos used where the payments are necessary to promote Indian Government initiatives and the trademarks are owned by NPCI, and respective related agencies / concerns.

Service Use:

• Taxwink agrees to provide timely services to you within the deadlines thus giving you the best professional experience at best prices.
• Since, the various taxation and other laws keep on changing from time to time, Taxwink needs to keep a close eye on such changes and accordingly keep innovating and modifying the platform constantly so that best user experience may be assured to you as a user. You herein acknowledge this fact and also agree to such changes made to the platform from time to time for which it is deemed that you have consented.
• You further agree to the fact that some services available on the platform may be stopped (permanently or temporarily) at the sole discretion of Taxwink , without prior notice to you. Such actions are the part of the continuous endeavour of the Taxwink to provide the user services in the most updated form. If you are not satisfied by such events, you may stop using the services without any prior intimation to Taxwink .
• You agree to the term that Taxwink shall be allowed to create your account on various Government and taxation portals, wherever necessary, in the course of provision of services. You acknowledge the fact that providing any services to you would require access to your existing log-in and password on various compliance web portals. You agree that you shall allow access to such existing log-in and passwords which are necessary to provide desired service, failing which Taxwink shall have right to terminate the service and will not be liable in any form. You further agree to allow us the access of your sensitive information like Bank Statement, Form-26AS, TDS certificates or any other files or content which is provided by you on your login account created with us.
• At present, we have fixed a limit of maximum 5 services which a user can avail at a time. This limit is subject to change as per the user requirement in the future. You as a user agree to this fact and further agree that the request for any service by you in no way warrants a confirmation by Taxwink to provide you the service. Taxwink may cancel the request for service by the user at any point of time before it is assigned to any associate.
• By creating an account on Taxwink , you are deemed to have consented to receive communications from Taxwink in the form of email, SMS, Whatsapp or other similar media. These communications may include service related notifications, login or password ser/reset messages, payment notifications or other transactional alerts, legal updates etc. Further, by requesting a service on Taxwink platform, you authorize Taxwink and its associates to make a telephonic or video call or to contact you through whatsapp or other media for effective provision of services.
• The content as published by the freelancer bloggers is their personal opinion as regards various legal pronouncements and enactments. Taxwink is not responsible for any such contents and users shall be solely responsible for any loss accruing on the basis of any action taken on the basis of such content. Taxwink does not control, endorse or take responsibility for any third party content available on or linked to our services.

User Responsibility

• The sole responsibility of safe custody of various login and passwords (on compliance portals) lies with the user. You as a user are the owner of log-in credentials and passwords (whether existing or new). Once a service completes, Taxwink and its associate will communicate the passwords to the user. Thereafter, the user shall be free to change such passwords and log-in credentials for security purposes. Entire responsibility of such a log-in account will lie with the user once we or our associate have communicated the same to you. You shall not permit or allow the others to have access to them.
• You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with your Taxwink account you use to access the services at our platform. You agree that you will be solely responsible to Taxwink for all the activities that occur under your account.
• In case you feel that your login account at Taxwink has been trespassed or used in an unauthorized manner, you agree to inform us immediately.
• Taxwink and its associates take utmost care in ensuring that returns, affidavits, resolutions drafted for you are correct but we expect that a review is made by you of your returns filed or affidavits/resolutions drafted so as to indicate any error prior to filing of such return/affidavit/resolution.
• You must use your valid credit or debit card, net banking or other acceptable form of payment instruments to pay all fees and charges related to the services. The payment towards services are to be made upfront/in advance. If any price related issue is there, Taxwink provides you a price negotiation functionality which you can use to settle the pricing issues. Once, the price is accepted by you, it will not be changed in any case. The payment towards service shall be refundable only if service is not completed or if there are service quality issues. You may contact support@taxwink.com for any refund issues. If any return is rejected by the department, you are required to contact us within 3 days so that appropriate action may be taken by Taxwink and its associates.
• You agree that you shall provide the correct and uptodate information and documents required for execution of desired service.
• You agree to use the services only for the purposes that are permitted by (a) the terms and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from India).
•  You agree that you will not engage in any activity that interferes with or disrupts the services (or the servers and networks which are connected to the services).
• Unless you have been specifically permitted to do so in a separate agreement with Taxwink , you agree that you will not reproduce, duplicate, copy, sell, trade or resell the services for any purpose.
• You agree that you are solely responsible for any breach of your obligations towards third parties under the terms and for the consequences (including any loss or damage which Taxwink may suffer) of any such breach.
• Taxwink is committed to provide Income Tax, GST, MCA and other legal compliances in a professional manner. However, the responsibility of Taxwink and its associates is limited to the extent of submission of return/resolution/affidavit/other documents to concerned government departments in online or physical mode. Acceptance of such returns/resolution/affidavits/other documents is beyond the control of Taxwink (e.g. incorrect user information, malfunction of the tax authority portal etc.). You are responsible to verify the status of various compliances made to confirm that such compliance has been received by the concerned department and has been accepted by it. In case of any discrepancy, you are responsible to contact Taxwink customer desk so that appropriate steps could be taken at our end.

Exclusion of Warranties

1. Nothing in these terms, shall exclude or limit Taxwink’s warranty or liability for losses which may not be lawfully excluded or limited by applicable law. Some jurisdictions do not allow the exclusion of certain warranties or conditions or the limitation or exclusion of liability for loss or damage caused by negligence, breach of contract or breach of implied terms, or incidental or consequential damages. Accordingly, only the limitations which are lawful in your jurisdiction will apply to you and our liability will be limited to the maximum extent permitted by law.
2. Except as expressly provided by Taxwink to the contrary, the services and the material are provided “AS IS” and “AS AVAILABLE”. You expressly understand and agree that your use of the services is at your sole risk. Taxwink, its parent company, subsidiaries and affiliates, their directors, employees, associates, consultants, licensors, advertisers, web-link providers disclaim all warranties, express or implied, regarding the services, materials including without limitation, their fitness for a particular purpose, their quality, their merchantability and their non-infringement.
3.  Any material downloaded or otherwise obtained through the use of the services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or other device or loss of data that results from the download of any such material.
4. Taxwink disclaims any responsibility for the validity, accuracy or adequacy of any positions taken by users in their returns or resolutions or affidavits or other services related but not limited to Income Tax, GST, MCA, DIPP. All warranties or guarantees given or made by Taxwink with respect to services rendered are not transferable and shall be null and void if you breach any terms or conditions of this agreement.

Limitation of Liability

Subject to overall provision in Paragraph above, you expressly understand and agree that Taxwink, its subsidiaries and associates, and its licensors shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages which may be incurred by you. This shall include any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute services or other intangible losses or any loss or damage which may be incurred by you but not limited to loss or damage as a result of:

1. Any reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and  any advertiser or sponsor whose advertising appears on the services; OR
2. Any changes which Taxwink may make to the services, or for any permanent or temporary cessation in the provision of the services (or any features within the services);
3. The deletion of, corruption of, or failure to store, any content and other communications data maintained or transmitted by or through your use of the services;
4.  Your failure to provide Taxwink with accurate account information;
5. Your failure to keep your password or account details secure and confidential;

Promotions, Offers & Discounts

Any promotion, offers and incentives under Taxwink promotional program is non-transferable and can not be combined/ associated / match with any other Offers/discounts/promotions/special offers or redeemed for cash. The participation in the referral programs, discounts, promotions, and/or offers is voluntary and by participating in the referral program, you are deemed to have read, understood and accepted these Terms and Conditions. Taxwink reserves the right to and may, at any time, without previous notice, modify/suspend/withdraw its promotions, offers, discounts, referral program, with or without any reason. The Referral Programs will be governed by the laws of India, and subject to courts in Jaipur.